Oh Ship! may collect personal information directly from you when you request a service, place an order, complete a transaction, contact us, or submit documents or files.

The information we collect may include:

• Your name
• Business or company name
• Mailing address
• Shipping address
• Billing address
• Email address
• Phone number
• Payment and transaction information
• Government-issued identification when required for certain services
• Signature or authorization details when needed
• Shipping information, including sender and recipient names, addresses, phone numbers, package details, and tracking information
• Documents, photos, files, images, or materials submitted for printing, copying, scanning, passport photos, notary services, or other services
• Customer service messages, inquiries, quotes, order details, and service requests

We may also collect information automatically when you visit our website, such as:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on the website
• General location information
• Website usage and performance information

This information helps us understand how customers use our website and how we can improve the online experience.

Oh Ship! uses the information we collect to provide services, complete transactions, communicate with customers, and operate our business.

We may use your information to:

• Process and complete your orders
• Provide printing, copying, scanning, shipping, packaging, notary, passport photo, and related services
• Prepare shipping labels, receipts, invoices, documents, and service records
• Contact you about your order, shipment, quote, appointment, inquiry, or service request
• Verify identity when required for certain services
• Process payments and issue receipts
• Track and manage shipments
• Provide customer service and respond to questions
• Resolve service issues, complaints, returns, or claims
• Improve our store operations, website, products, services, and customer experience
• Maintain internal business records
• Prevent fraud, unauthorized transactions, or misuse of services
• Comply with legal, tax, accounting, regulatory, or security requirements
• Send service updates, promotional offers, or marketing communications where permitted

We only use your information for business purposes connected to the services we provide or as otherwise permitted by law.

Customers may provide documents, digital files, photographs, images, identification, business materials, or other content to Oh Ship! for services such as printing, copying, scanning, passport photos, notary-related support, or shipping.

Oh Ship! uses these materials only to complete the service requested by the customer.

We do not claim ownership of customer documents, files, images, or materials. Customers remain responsible for the content they submit and for ensuring they have the legal right to print, copy, scan, ship, or reproduce any materials provided to Oh Ship!.

Oh Ship! may review customer materials only when necessary to:

• Complete the requested service
• Confirm service instructions
• Check print or scan quality
• Fix formatting or production issues
• Confirm shipping or packaging requirements
• Respond to a customer question or complaint
• Comply with legal, security, or safety obligations

Customers should avoid submitting highly sensitive documents unless the information is required for the service being requested.

When you use Oh Ship! for shipping or packaging services, we may collect and share the information needed to process and complete your shipment.

This may include:

• Sender name and contact information
• Recipient name and contact information
• Pickup or delivery addresses
• Package weight, dimensions, contents description, and value
• Tracking number and shipment status
• Payment and transaction details
• Delivery instructions or special handling requirements

This information may be shared with shipping carriers, delivery providers, logistics partners, software providers, payment processors, or other third-party service providers involved in completing the shipment.

Once information is submitted to a carrier or third-party service provider, that provider’s own privacy policy and terms may also apply.

For notary-related services, identity verification may be required. Oh Ship! may request or view government-issued identification, signatures, documents, or other information needed to complete the service.

Identification information is used only for verification, recordkeeping, compliance, or other legally required purposes.

Customers are responsible for ensuring that the documents presented for notary services are complete, accurate, and legally appropriate for their intended use. Oh Ship! does not provide legal advice unless otherwise stated by a properly licensed professional.

If you use Oh Ship! for passport photos, ID photos, or related photo services, we may collect or create images for the purpose of completing your order.

Photos may be used to:

• Produce printed passport or ID photos
• Confirm sizing, background, and quality requirements
• Complete customer-requested edits or reprints
• Resolve service issues or quality concerns

Oh Ship! does not sell customer photos or images. Photos may be deleted, retained temporarily, or securely discarded after the service is completed, unless retention is needed for customer service, operational, or legal reasons.

Oh Ship! collects payment information to process purchases and complete transactions.

Payment information may include:

• Transaction amount
• Payment method
• Billing details
• Receipt information
• Limited payment card details, such as the last four digits of a card, where available

Full payment card details are typically processed by third-party payment processors. Oh Ship! does not sell payment information and does not use payment details for unrelated purposes.

Oh Ship! does not sell your personal information.

We may share personal information only when necessary to operate our business, provide services, comply with the law, or protect our rights.

We may share information with:

• Shipping carriers and delivery companies
• Payment processors
• Printing, software, website, and technology service providers
• Customer support and business operations vendors
• Professional advisors, including accountants, insurers, or legal advisors
• Government agencies, regulators, courts, or law enforcement when required
• Other parties when needed to prevent fraud, protect safety, enforce policies, or defend our legal rights
• Payment processors
• Printing, software, website, and technology service providers
• Customer support and business operations vendors
• Professional advisors, including accountants, insurers, or legal advisors
• Government agencies, regulators, courts, or law enforcement when required
• Other parties when needed to prevent fraud, protect safety, enforce policies, or defend our legal rights

We only share the information reasonably needed for the specific purpose.

Oh Ship! may use your contact information to send service updates, order-related messages, promotions, announcements, or customer communications.

These communications may include:

• Order updates
• Shipment updates
• Service reminders
• Store announcements
• Special offers
• New service information
• Customer feedback requests

You may ask us to stop sending promotional messages at any time. Even if you opt out of marketing messages, we may still contact you about active orders, transactions, service issues, legal notices, or important business matters.

If you provide your mobile number and consent to receive text messages from Oh Ship!, we may send service-related messages, order updates, shipment notifications, appointment reminders, customer support messages, store announcements, promotional offers, and other communications consistent with your consent.

Message frequency may vary. Message and data rates may apply. You may opt out of promotional text messages at any time by replying STOP. For help, reply HELP or contact Oh Ship! using the information listed in the Contact Us section of this Privacy Policy.

Consent to receive marketing text messages is not a condition of purchase.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except vendors and service providers that support the delivery of Oh Ship! text messages and are required to keep that information confidential and use it only to provide those messaging services.

We may still send non-promotional or transactional messages where permitted, including messages related to active orders, shipments, appointments, customer service requests, account security, legal notices, or other important service matters.

Our website may use cookies or similar technologies to improve website functionality, analyze traffic, remember preferences, and better understand how visitors use the site.

Cookies may help us:

• Improve website performance
• Understand which pages are visited
• Measure the effectiveness of promotions
• Make the website easier to use
• Identify technical issues

You may be able to disable or limit cookies through your browser settings. However, some website features may not work properly if cookies are disabled.

Our website, emails, or digital platforms may include links to third-party websites, payment portals, shipping carriers, social media platforms, or other outside services.

Oh Ship! is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

Customers should review the privacy policies of any third-party platform or provider before submitting personal information through those services.

Oh Ship! uses reasonable physical, administrative, and technical safeguards to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include:

• Limiting access to customer information
• Using secure payment processing providers
• Keeping customer records only as needed
• Taking reasonable steps to protect files, documents, and transaction records
• Properly discarding documents or files when no longer needed

However, no method of transmission, storage, or electronic communication is completely secure. While we work to protect customer information, we cannot guarantee absolute security.

Oh Ship! keeps personal information only for as long as necessary to provide services, complete transactions, maintain business records, comply with legal requirements, resolve disputes, and support store operations.

The length of time we keep information may depend on:

• The type of service provided
• Legal, accounting, or tax requirements
• Customer service needs
• Shipping or claims requirements
• Security or fraud prevention needs
• Business recordkeeping requirements

Documents, files, photos, and other submitted materials may be deleted, returned, shredded, discarded, or securely stored depending on the service provided and any applicable legal or operational requirements.

Customers are responsible for ensuring that all information provided to Oh Ship! is accurate, complete, and lawful.

Customers are also responsible for:

• Providing correct shipping and contact information
• Ensuring documents are ready and authorized for printing, copying, scanning, shipping, or notarization
• Confirming service instructions before production
• Reviewing proofs, copies, prints, or order details when applicable
• Complying with carrier rules, government regulations, and applicable laws
• Not submitting prohibited, illegal, harmful, or unauthorized materials

Oh Ship! may refuse service if materials or requests appear to violate the law, carrier rules, intellectual property rights, privacy rights, safety standards, or store policies.

Oh Ship! services are not directed to children under the age of 13. We do not knowingly collect personal information from children without appropriate consent from a parent or legal guardian.

If we learn that we have collected information from a child without proper consent, we will take reasonable steps to delete it.

You may contact Oh Ship! to ask about the personal information we collect, use, or maintain.

Depending on the situation and applicable law, you may request to:

• Update or correct your contact information
• Ask how your information is used
• Request that we stop sending promotional messages
• Ask questions about a transaction, order, or service record
• Request deletion of certain information, where legally and operationally possible

Please note that some information may need to be retained for legal, tax, accounting, shipping, payment, fraud prevention, or business recordkeeping purposes.

Oh Ship! may use or disclose personal information when we believe it is necessary to:

• Comply with applicable laws or regulations
• Respond to legal requests, subpoenas, court orders, or government inquiries
• Protect the rights, property, or safety of Oh Ship!, our employees, customers, or the public
• Prevent fraud, unauthorized activity, or misuse of services
• Enforce store policies, service terms, or carrier requirements
• Changes to This Privacy Policy

Oh Ship! may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When updates are made, the revised policy will include an updated effective date. Continued use of our website, store, or services after changes are posted means you accept the updated Privacy Policy.

For questions about this Privacy Policy or how your information is handled, please contact us:

Oh Ship!

8267 NW 88th Ave, Tamarac, FL 33321

Phone: 954-800-SHIP (7447) | Website: www.ohshipfl.com

Business Hours:

Monday to Friday: 9:00 AM to 7:00 PM

Saturday: 10:00 AM to 3:00 PM

Sunday: Closed

Ship It! Print It! Get It! with Oh Ship!